Making the output of support, learning & development function of companies accessible for the print-disabled
Making support, learning & development accessible
The support, learning & knowledge departments of technology companies are increasingly going digital to stay at pace with the demands of their consumers. Print-disabled customers & employees expect their reading experience to be seamless and at par with regular readers.
In a post-COVID world, support, learning & knowledge departments of technology companies strive towards universal access to improve reader experience and, more relevantly, explore options to increase information consumption digitally & remotely. codemantra’s accessibilityInsight™ platform can remediate the various existing assets like support documents, PDFs in intranets, manuals, learning material and make them more accessible for print-disabled readers who otherwise had no other option consume this content. Not only does remediation make business sense, but Section 508 of the Rehabilitation Act also mandates the same.
Technology companies need a solution partner who understands the legal laws and has the proven experience of delivering within a secure environment and understanding the company’s downstream document lifecycle, and this is where codemantra’s accessibilityInsight™ platform can save a significant amount of time, effort, and money. This solution additionally provides:
- Audit and assessment of catalogues & exhibits
- Assessment report generation
- Impose structural tags to ensure intelligent content reflow
- Create and edit alt text for visuals and graphical elements
- Recompile and validate content against PDF/UA and WCAG 2.1 standards
Making documents accessible
The ever-increasing need to make output of support, learning & knowledge functions of technology companies accessible requires a secure, robust, and scalable solution. codemantra’s accessibilityInsight™ platform makes all the print PDFs accessible.
codemantra’s accessibility platform makes digital assets, including pdf, audio, video (CC), URL-links, etc., accessible for print-disabled citizens by conforming to AA standards of WCAG 2.1.
The accessibility platform has a suite of these independent modules that assist in accessibility assessment, remediation & quality control by a combination of an AI-powered engine and human intelligence.
Impact on technology companies
- AI-powered accessibility compliance platform helps achieve remediation at scale.
- Accessible digital content empowers people with disabilities by providing them equal opportunity to consume information and contribute to society
- Accessible content also ranks higher on search engines and can be consumed by people with disabilities as well as their able-bodied counterparts
- Immunity against digital accessibility lawsuits that come with heavy penalties and cause irreparable harm to brand reputation
codemantra's has worked in remediating documents to conform to these accessibility laws around the world
